# Missing Flow cap **URL:** \ **Category:** Flow Hive\ **Created:** [April 9, 2016, 4:32pm UTC](https://forum.honeyflow.com/t/missing-flow-cap/6290 "2016-04-09T16:32:05Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![cboyd](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.honeyflow.com/cboyd/32/3689_2.png) [@cboyd](https://forum.honeyflow.com/u/cboyd)\ **Post date:** [April 9, 2016, 4:32pm UTC](https://forum.honeyflow.com/t/missing-flow-cap/6290/1 "2016-04-09T16:32:05Z")
I too have written several times via the website for my missing part to on my Flow Hive but have gotten no response. I am in URGETN NEED of the FLOW CAP for BZ6 model frame, that is the little round stopper or plug for the inserted frames. Why is no one responding and I have bees arriving in a few days. email was [dachsies2@yahoo.com](mailto:dachsies2@yahoo.com) Can anyone help me with this part? ---
**Author:** ![Dawn\_SD](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.honeyflow.com/dawn_sd/32/15954_2.png) [@Dawn\_SD](https://forum.honeyflow.com/u/Dawn_SD)\ **Post date:** [April 9, 2016, 4:46pm UTC](https://forum.honeyflow.com/t/missing-flow-cap/6290/2 "2016-04-09T16:46:57Z")
Send an e-mail to info at honey [flow.com](http://flow.com) - remove the spaces and change at to @ (just trying to foil the spambots). Include your order e-mail address and order number to help them look up you address etc. You shouldn’t need this part at first, unless you already have a full brood box (or two) already. Where in the world are you located? Are you getting a nucleus or a package? ---
**Author:** ![cboyd](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.honeyflow.com/cboyd/32/3689_2.png) [@cboyd](https://forum.honeyflow.com/u/cboyd)\ **Post date:** [April 9, 2016, 5:04pm UTC](https://forum.honeyflow.com/t/missing-flow-cap/6290/3 "2016-04-09T17:04:27Z")
Ok, will send email as stated. That is good to know that this part isn’t needed at first. I am located in Southwest Colorado in Four Corners area of USA. Spring has sprung and bees are on their way. I am getting 1 queen bee and 15,000 worker bees. Thanks for your help! cboyd ---
**Author:** ![Dawn\_SD](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.honeyflow.com/dawn_sd/32/15954_2.png) [@Dawn\_SD](https://forum.honeyflow.com/u/Dawn_SD)\ **Post date:** [April 9, 2016, 5:08pm UTC](https://forum.honeyflow.com/t/missing-flow-cap/6290/4 "2016-04-09T17:08:54Z")
Sounds like you will need a second brood box then. What do most beekeepers in your area use? One brood box is enough for subtropical climates, but when the winters get cold, bees need enough storage space for food, meaning a second box. You can buy one here if you need it: > **[Bee Hives and Beekeeping Supplies For Sale | Bee Built](https://beebuilt.com/)** > > Top-bar hives, Warre hives, and Langstroth bee hives. FREE U.S. shipping. Beekeeping supplies, classes, gifts, & more. See all Bee Built products You may not need your Flow frames this year if you have to get your colony size grown to 2 brood boxes. ---
**Author:** ![cboyd](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.honeyflow.com/cboyd/32/3689_2.png) [@cboyd](https://forum.honeyflow.com/u/cboyd)\ **Post date:** [April 9, 2016, 5:24pm UTC](https://forum.honeyflow.com/t/missing-flow-cap/6290/5 "2016-04-09T17:24:24Z")
> [@Dawn\_SD](#): > > info at honey [flow.com](http://flow.com) ok email sent. I will check with our local beekeepers and see. I read where a second bottom is helpful do you have a second bottom? thanks for info on 2 hives! ---
**Author:** ![Dawn\_SD](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.honeyflow.com/dawn_sd/32/15954_2.png) [@Dawn\_SD](https://forum.honeyflow.com/u/Dawn_SD)\ **Post date:** [April 9, 2016, 5:30pm UTC](https://forum.honeyflow.com/t/missing-flow-cap/6290/6 "2016-04-09T17:30:33Z")
> [@cboyd](#): > > thanks for info on 2 hives! I didn’t mean 2 hives, I meant one hive with 2 brood boxes under the Flow super. 😉 Looks like this when it is all put together: ![](https://us1.discourse-cdn.com/flex016/uploads/honeyflow/original/2X/d/dae07e9f864f02c162f7ab75deebc827ee668012.jpeg) ---
**Author:** ![cboyd](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.honeyflow.com/cboyd/32/3689_2.png) [@cboyd](https://forum.honeyflow.com/u/cboyd)\ **Post date:** [April 9, 2016, 6:12pm UTC](https://forum.honeyflow.com/t/missing-flow-cap/6290/7 "2016-04-09T18:12:35Z")
Oh thank you for this information!!! I will definitely look into this! cboyd 🙂 ---
**Author:** ![Dee](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.honeyflow.com/dee/32/5840_2.png) [@Dee](https://forum.honeyflow.com/u/Dee)\ **Post date:** [April 9, 2016, 6:35pm UTC](https://forum.honeyflow.com/t/missing-flow-cap/6290/8 "2016-04-09T18:35:22Z")
> [@cboyd](#): > > I am getting 1 queen bee and 15,000 worker bees. > > Thanks for your help! cboyd And you’ll need at least 50,000 before it’s time to put your flow frames on ---
**Author:** ![cboyd](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.honeyflow.com/cboyd/32/3689_2.png) [@cboyd](https://forum.honeyflow.com/u/cboyd)\ **Post date:** [April 9, 2016, 7:08pm UTC](https://forum.honeyflow.com/t/missing-flow-cap/6290/9 "2016-04-09T19:08:03Z")
OK Great information!! Thank you so much!! Can’t wait! Catherine 🙂 ---
**Author:** ![cboyd](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.honeyflow.com/cboyd/32/3689_2.png) [@cboyd](https://forum.honeyflow.com/u/cboyd)\ **Post date:** [April 10, 2016, 1:51am UTC](https://forum.honeyflow.com/t/missing-flow-cap/6290/11 "2016-04-10T01:51:53Z")
THANK YOU! 🙂 ---
**Author:** ![tony](https://avatars.discourse-cdn.com/v4/letter/t/ee7513/32.png) [@tony](https://forum.honeyflow.com/u/tony)\ **Post date:** [April 10, 2016, 3:40pm UTC](https://forum.honeyflow.com/t/missing-flow-cap/6290/12 "2016-04-10T15:40:07Z")
That was the same part I was missing. Both top and bottom. It took several email bit after about a little longer than a month I finally got the missing parts. Probably whomever works with BZ6 should been sent packing if they keep messing up orders. ---
**Author:** ![cboyd](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.honeyflow.com/cboyd/32/3689_2.png) [@cboyd](https://forum.honeyflow.com/u/cboyd)\ **Post date:** [April 10, 2016, 8:26pm UTC](https://forum.honeyflow.com/t/missing-flow-cap/6290/14 "2016-04-10T20:26:50Z")
Thank you so VERY MUCH!! It’s like Christmas! Can’t wait to see the device you come up with with the caps! cb 🙂 ---
**Author:** ![Redneck](https://avatars.discourse-cdn.com/v4/letter/r/ac8455/32.png) [@Redneck](https://forum.honeyflow.com/u/Redneck)\ **Post date:** [April 13, 2016, 11:41am UTC](https://forum.honeyflow.com/t/missing-flow-cap/6290/15 "2016-04-13T11:41:31Z")
Maybe fishing line for the caps? 🎣🙂 ---
**Author:** ![Bobby\_Thanepohn](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.honeyflow.com/bobby_thanepohn/32/2503_2.png) [@Bobby\_Thanepohn](https://forum.honeyflow.com/u/Bobby_Thanepohn)\ **Post date:** [April 13, 2016, 2:05pm UTC](https://forum.honeyflow.com/t/missing-flow-cap/6290/16 "2016-04-13T14:05:04Z")
Waxed dental floss would work 🙂 ---
**Author:** ![cboyd](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.honeyflow.com/cboyd/32/3689_2.png) [@cboyd](https://forum.honeyflow.com/u/cboyd)\ **Post date:** [April 15, 2016, 8:59pm UTC](https://forum.honeyflow.com/t/missing-flow-cap/6290/17 "2016-04-15T20:59:43Z")
Great ideae!! Thanks. cb 🙂 ---
**Author:** ![cboyd](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.honeyflow.com/cboyd/32/3689_2.png) [@cboyd](https://forum.honeyflow.com/u/cboyd)\ **Post date:** [April 15, 2016, 9:00pm UTC](https://forum.honeyflow.com/t/missing-flow-cap/6290/18 "2016-04-15T21:00:19Z")
Got the cap today! Thank you so much!!! 🙂 I will pay it forward per your request. Great idea! ---
**Author:** ![cboyd](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.honeyflow.com/cboyd/32/3689_2.png) [@cboyd](https://forum.honeyflow.com/u/cboyd)\ **Post date:** [April 15, 2016, 9:08pm UTC](https://forum.honeyflow.com/t/missing-flow-cap/6290/19 "2016-04-15T21:08:31Z")
Got it ordered! Thank you Dawn 🙂 ---
**Author:** ![Mcdonald12](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.honeyflow.com/mcdonald12/32/16736_2.png) [@Mcdonald12](https://forum.honeyflow.com/u/Mcdonald12)\ **Post date:** [October 10, 2018, 9:44pm UTC](https://forum.honeyflow.com/t/missing-flow-cap/6290/20 "2018-10-10T21:44:56Z")
Im also waiting for response. How did you go with your missing parts? It’s doing my head in so over waiting ---
**Author:** ![cboyd](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.honeyflow.com/cboyd/32/3689_2.png) [@cboyd](https://forum.honeyflow.com/u/cboyd)\ **Post date:** [October 11, 2018, 8:04pm UTC](https://forum.honeyflow.com/t/missing-flow-cap/6290/21 "2018-10-11T20:04:03Z")
Hi Helen, I posted here and someone sent me one. Try posting on Flow Hive discussion board and see what happens. Hope this helps! [https://forum.honeyflow.com/t/missing-flow-cap/6290/12](https://forum.honeyflow.com/t/missing-flow-cap/6290/12) Cheers:) Catherine ---
**Author:** ![Faroe](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.honeyflow.com/faroe/32/11835_2.png) [@Faroe](https://forum.honeyflow.com/u/Faroe)\ **Post date:** [October 11, 2018, 10:31pm UTC](https://forum.honeyflow.com/t/missing-flow-cap/6290/22 "2018-10-11T22:31:51Z")
Hi Helen, I’m sorry to hear you have been waiting a long time for a response. Do you have a genuine Flow Hive and have emailed the customer support email address? Emails are normally answered in 1-2 business days, unless there is a public holiday, weekend, etc. The email address is [info@honeyflow.com](mailto:info@honeyflow.com) or you can use the contact page: [https://www.honeyflow.com/contact/p/3](https://www.honeyflow.com/contact/p/3) Please include your order number or the email address you used to make your order when you email so that we can find your order in our system. Please also check your spam box in your email - sometimes Flow responds, but the emails are missed unfortunately.