Hi Adam
Thanks, but as mentioned in my thread, this was already done without any further help, it’s still as loose as in the video.
Best
Quintin
You’re welcome Quentin, a quick search revealed $369 AU$. You really should be completely satisfied with the product.
Hi Quintin,
Thank you so much for your patience and for working with us on this. Could you please take a look at the video I’ve emailed you (as it’s too large to upload here) and let me know if this matches what you’ve been trying? It really does sound like you’ve been doing everything right.
If you’ve tried these methods and are still having trouble, we’ll be more than happy to replace the Caddy for you. I really appreciate your openness and understanding as we work through this together.
I will email you now – Leah
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