Flow Super contraption doesn’t close all cells

[Elliot_Scali]

Hey guys about the end of my first year I noticed that the Flow Super cells were not all being closed properly.

Attached images. I can’t get through to support so wondering what I should do?

Cheers,
Elliot

[chau06]

Are you getting the flow key all the way to the back of the flow frame? Can you see in through the key access hole if all the segments are lined up or if any are jammed/broken?

Did my Flow frame break?

I was harvesting my Flow frames for the first time today. My bees use a LOT of propolis and it’s always very difficult to crack the hive open and move frames for inspections. True to form, opening the Flow frame segments to harvest was really really difficult. I only opened one segment at a time as suggested, and it was still pretty difficult. I heard some cracking and I’m really hoping that the frame didn’t break… this is what I’m seeing when I look in the top [image] is this normal or not??

[BC1956]

Hi Elliot, try this site Flow Hive troubleshooters site on Facebook.

[Eva]

Hi Elliot and welcome - I’m tagging @Freebee2 from the Flow team to help connect you for best advice.

To me, it looks like brood rearing has been happening in your Flow frames. If the frames were not already set in the closed position when you placed them on the hive, and somehow either your queen got up there or you have laying workers, then subsequent cocoons left behind in the cells from pupae could be the reason the parts won’t move now.

Good luck, I hope you get it sorted out!

[Freebee2]

Thanks for tagging me @Eva

@Elliot_Scali It’s normal (and intentional) for the frames to have a slight offset - this is to prevent the bees legs from being caught in the frames as they close - if you’re experiencing anything beyond this please email info@honeyflow.com with your photos (and order number, if you still have it) and we will trouble shoot the issue with you to work out what’s happening and how best to fix it for you.

We look forward to hearing from you soon

[Elliot_Scali]

Hey,

I have emailed that address multiple times with no response?

We’ve tested the flow super and only 2/3 of the frames are moving as we adjust it.

The photo is deceptive there is no larvae in the flow, it’s just honey capped.

You can see in this image the far left are not set properly and the middle section is.

[Eva]

Hi Eliot - hopefully you’ll get a reply soon from Flow! What I wonder when I look at this pic, is if perhaps the bees just haven’t built up those cells all the way on the far left corner, so they still look jagged? I don’t think they’d be able to make such regular hexagons from a frame that was not closed properly.

[Freebee2]

@Elliot_Scali

I have emailed that address multiple times with no response?

Hi Elliot, Sorry to know that your didn’t receive our response. I can see that my colleague Maya responded to you on Wed, 9 Dec 2020 at 4:53 PM - I’ve just resent her email to you - would you mind checking your junk mail and spam folders in case our emails are landing there? We’ve sent it to the same email address you used to set up your forum profile. Thanks