The box doesn’t look like a Flow Hive box. If it is then the box is too tall and get it replaced.
If it isn’t then go to the Flow web site and get the plans for modifying an Australian Lang deep. Some countries have different Lang box sizes.
Are you sure that you put the metal bar at the correct end of the box? There are cutout recesses at one end of the side walls of the box, and the metal bar is meant to sit in those. It is very easy to put the box together with those recesses at the solid end of the box, not at the Flow access end, and that would cause this issue. 
Hi Bec,
I wonder if you have attached the metal strip where the notch is in the Super?
This video will explain it better:
Page 5 of the assembly manual also shows you the proper position of the metal strip:
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Definitely a flow hive. I’ve emailed them early last week… Can you give me a picture of the top of your frames where they sit in the box.Do they sit in the same place that mine do… I may have got a ‘Friday’ construction as one of the side pieces didn’t fit correctly when I received i,t which Flow promptly replaced… I don’t recall there being a gap before winter and we had a heap of condensation in the hive. Could this have made the difference? Swelling of some sort?
yes I think I have have … here is a side view of my box. https://forum.honeyflow.com/uploads/short-url/9zXN0GkyN5fHc8ODVd8aO7Bl13X.mp4
I’ve just double checked. yes I think I have. See short video below… (video because I clicked the wrong button). Thanks for your advise… here is a pic of my quick fix. A little bit funny really because the bees are already cutting holes in the wax.
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@SouthEastScarp…I think I have personal messaged you…not sure if I got it right. Thanks for your offer.
Your reply to me is a jpg file, not a video, but I looked at the video in the message above that. I don’t know how to explain this. I presume you are in Australia, as Riverton/Willerton doesn’t really tell me a global location.
If that is true, if this was my hive, I would first make sure that the Flow key ends of the frames are fully pressed down on the supports in the box. If not, problem solved. You may need to loosen the frames screws to get them to sit down properly, and you should definitely inspect for propolis under the plastic frame lugs (the extensions that they rest on).
If that didn’t work, I would consider sanding down the frame rest recess behind the Flow access panel, unless Flow comes up with a better solution for you (which they probably will). 
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@Dawn_SD. Perth Western Australia.
There is no propolis wax or debris on the bars where the frames sit. There is a pic further up… a little bit of chewed wax but not enough the cause the gap… I think this is from cockroaches that live in the extremities of the hive but Ill check again. and try the screw thing. Thanks again for your continued help.
Shoot it is 8.00am I better go to work.
I am now thinking that the wood has expanded over winter, condensation in the hive was high. But I can’t remember what it looked like before…
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Just a thought Bec. Could Flowhive sent you a side for Flowhive 2 and yours is the original version?
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received and replied 
mine are sitting in the same place
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Update on horizontal gap under flowframes.
Thanks to Bianca at flow Hive HQ an answer may have surfaced. It seems I may not have sealed things correctly and with heavy rains and poor location in winter, the hive has swollen a bit. The gap should hopefully close as the hive drys out. Will keep you posted.
Thanks to everyone for your advise. And
to @SouthEastScarp for your offer to come and see. You can have your Saturday back as I wait for the hive to dry.
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Was that because the ends weren’t sealed and thus left exposed?
I don’t know really. I sealed the outside with three coats of exterior paint. Maybe because I didn’t seal the inside of the rear door. Possible leak in roof. Also in a very cold winter shaded spot. Looking for a better spot…
I also had the core flute in the top position. Maybe if I left it in the bottom there would be better air flow. A bit of mould in roof cavity.
Hiya Bec, I’d still accept SES’s offer if it were me, it may be something else.
Bringing this thread back on track, last week I noticed a lot of drones visiting/leaving the BW colony, and as the days lengthen and warm decided to inspect and split if necessary, at least give them more room.
Finished removing a couple of brood frames and a honey and pollen pair and replaced with empty wf frames. My first split and it’s still winter. 
Plenty flowering including the weeds. 
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So yesterday, down here in the flats, I got into the hive for the first time since I packed it up a couple of months ago. Over winter I had a hybrid on-top of the brood box. Going into winter I had 4 standard frames (8 sides) full of honey and approx 1.25 flow frame, maybe 1.5 flow frames (spread across 2 flow frames as I robbed the one that was full), of honey in the hybrid. Going into the hive I was expecting at least 1 full flow frame, maybe 2, given the fact there has been an increasing abundance of flowers over the last few weeks (very rainy weather aside).
Coming out of winter, I’ve got 3 standard frames full of honey, 1 standard frame half full, and about 0.75 of a flow frame (spread across 3 flow frames) filled with honey. While observing the hive once it was opened the bees seemed to be preferentially eating/moving the honey in the flow frames. I’m happy for this…because most of the honey in the flow frames has crystallised…extraction could be fun?!
As for the brood, a surprising abundance of drones for this time of year (compared to the last two), a very good mix of pollen and honey, and a good pattern of brood. I spotted the queen and opportunistically re-marked her to make it easier to spot her as the colony size grows.
There was some mould inside the roof (I was using a vented roof this winter, not the gable flow roof) but it was less than last year, so I think I’ll be inclined to stick with the vented roof next winter too.
The only ‘pests’ were a half a dozen cockroaches in the roof space, one slug in the roof space (no idea how it got there as the hive sits in a water trap to minimise ant issues), and a big well-fed redback spider living below the bottom screen. Unfortunately the redback unintentionally met it’s maker when I finally managed to get the coreflute free. Last year I also had a few wax moth larvae in the coreflute channels but there were none this year. Perhaps I need to encourage a spider to take up residence??
G’day Jingles, I too live in the Northern suburbs and initiated a hive last spring from a swarm. After a few false starts,(my fault) swarm died out and purchased a NUC thru Gumtree from a Perth supplier. Due to the lateness of the season, this NUC did not really have sufficient time to become fully established, so I gave them three liters of sugar/water to see them thru winter. I use TWO brood boxes, both of which are now nearly full of brood, only two frames to go. Checked them only a couple of days ago, and installed the flow hive an queen excluder. There has been no shortage of flowering around and near my place, the girls are flat out whilst the sun is shinning, I expect big things from them this season.
It has been known, that cockroaches have been observed to FLY. So no water trap will prevent them from entering if they want.