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Broken cell in flow hive frame

I noticed one cell on one frame of my honey flow is broken. So when I twist the lever to harvest honey, that side of the cell does not move up and the honey does not flow.
I sent an email to flow hive but havent received a response.

Will they replace the frame for me? What is the incidence of these breakages? Anyone experience this as well? I am hoping this is a rare occurrence since I just purchased this hive in the spring.

A couple of photos would help a lot, to see what you are saying. I am sure that @Freebee2 will chime in too. :blush:

Picture is difficult, I was (un)lucky that the breakage is in front otherwise I would never know.

When I twist the lever, the upper part moves up, but due to the breakage, the cell does not shift.


Dawn_SD
Regular

    October 1

duorah:
side of the cell does not move up and the honey does not flow

A couple of photos would help a lot, to see what you are saying. I am sure that @Freebee2 will chime in too. :blush:

I see that you are in Santa Clara, a few hundred miles north of me. At this time of year, your Flow super should be off the hive with your climate, or the bees may gum it up with propolis. Once it is off, you can take a picture more easily of the side of the frame, otherwise it is really hard to know what the problem might be. Thank you for the picture though! :blush:

I will take them off next week but I wanted to harvest the remaining honey out so it is easier to handle the hive.

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