Payment Concerns

Flow Hive Purchasing, Shipping, Orders
21

No way I am going guarantor :slight_smile: But I will say this: Flow delivered some 20 million plus AUD worth of orders to customers all over the world. I havenā€™t heard of anyone who didnā€™t get their flow hive. That in itself was a huge feat of logistics. I donā€™t see them going under and failing to deliver a 10K order just now. but like all things: Caveat Emptor.

On the other side of the ledger- do you think paypal will go guarantor for Flow if a 10K overseas buyer initiates a credit card chargeback after the goods have been delivered? The answer is no- they most definitely wonā€™t. I have been trading online for almost 15 years now- I would rarely accept such a large payment from an unknown OS buyer via paypal- itā€™s just too risky.

The fact is there are risks for sellers and buyers- and those risks increase with the distance between the two parties- and the scale of the transaction. The first risk is always with the buyer- they must send payment first- itā€™s up to them to do their homework and trust the seller.

My only point is that I can understand the flow position here- and assuming both parties are of good faith I am sure they will be able to sort it out.

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22

@Semaphore I can understand and appreciate your point of view. I did try many times to call and couldnā€™t reach anyone. Iā€™m not sure why. I know thereā€™s a time difference but I called all day long for many, many, many days. I finally managed to speak with Maya yesterday who re-instilled my confidence. Communication has been a little challenging, all things considered. I think anyone would feel concerned in this regard. Especially when dealing with a purchase of this sizeā€¦ I feel confident enough to move forward with my order and I too believe Flow will treat me with integrity. Thanks to the people who posted here helping to reassure me. Iā€™m very glad to not see even one negative experience. Just like everyone else Iā€™m just trying to be cautious. @JeffH I sure hope Iā€™m not ā€œthat guyā€. I would definitely apologize to anyone who felt that way. :innocent:

3 Likes