I’m so sorry to hear that, Bass! It must be hard to stay excited when you are so frustrated.
I hope someone in Customer Service is getting things resolved for you.
That is always a risk when you are on the front edge of something so massive. You may somehow drop into some unforseen crack.
Stay positive. You know they can’t let you dangle forever.
We ordered the last few days of the fundraiser, and were expecting December as well. Knowing how swamped and overwhelming the response has been, along with holiday insanity, and general world and weather issues, we are just hanging tight, knowing it should all sort out within a couple weeks, fingers crossed.
So, you are far from alone!
~M
That’s the spirit! You have time to consider how you are going to finish the wood (we’re going to use Tung Oil, but I’m considering melting some beeswax into it before painting…),and where you are going to place the hive.
~M
Got an email 10 days ago saying your order is being packed and will be shipped shortly and a tracking email would be sent and may not get them until the first week of January.
Don’t think that’s going to happen now ,even is it was sent today.
Well I will have to sit back crack a beer and wait as they will get here when they get here.
Ok, here is the video of the dim. the width look as you stated above but the length looks to be a bit longer on the flow hive body. I got just less than 19.24"
the depth which I did not measure in the video is 9.5"
Communication was sent out about a week or two ago that December Flow frame delivery would be delayed into January due to some complications with faulty manufacturing equipment that needed to be repaired and put back online. You should see them shortly though. January is near at hand.
I got that email 4 days before I got the email saying my order was being packed and will be shipped shortly.
Nothing since so I assume everything is back up and working.
From what we have heard their production is back up and running full speed so it shouldn’t be long but as Dawn said give them through January to get caught back up.
I’m still waiting on my order. It was suppose to come in December, I contacted the flowhive team, waiting for a response soon.
Anyone else still waiting on orders that were estimated for December delivery?
include your order number or the email address you used when you
first ordered. You can get this by logging into the main site and
looking at your orders. www.honeyflow.com and click “My Account Login”
Yup, mine was supposed to have come in December too. I haven’t bothered contacting customer support because the email about the machinery breaking explains the set back, I see people posting in here that shipments are still being received and I don’t want to set them back time wise with having to deal with my inquiry. I am however checking the status of my order daily because I’m anxious and excited, but other than look at it and marvel at the frames, I can’t do much with them in the middle of winter.
they replied back to me said they’re still processing orders and may take till February which is okay.
I figured I can put the box together and stain it while I have free time during winter.